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For independent fashion boutiques

Retail Masterclass

Empower your team. Buy with purpose. Sell with confidence. Hands-on colour and styling training for boutique owners and their teams, from someone who runs a boutique too.

  • In person
  • Two masterclasses
  • Solo owners or whole teams
Sue helping a customer choose from the racks at So You!

Lessons from over 20 years

Real retail know-how, shared with you

Buying decisions, stock choices, knowing just what to say to a customer in the fitting room... if any of these keep you up at night, you're in good company!

I've been styling women for over 20 years and running my own boutique for over 13 years, so I know what works on a real shop floor, from buying and sizing to software and staff. These masterclasses blend practical buying knowledge with styling skills, so you can make smarter stock decisions, grow your team's confidence and sell with more ease.

Choose your masterclass

Two in-person masterclasses

Take one on its own, or both together. Whatever suits your team best.

Masterclass 1

Colour Masterclass

Discover the power of colour to lift sales and connect with your customers. A fun, interactive workshop on warm and cool tones, how they shape what customers buy, and an introduction to clothing personality.

What your team will learn

  • The difference between warm and cool tones, and how to use them in styling and merchandising
  • How to spot a customer's colour preferences and match them with the right stock
  • An introduction to clothing personality and why it matters
  • Tips for more confident stock selections

When your team understands colour, every customer gets a lovely experience and leaves with pieces she'll wear and love, and she'll come back again and again.

Masterclass 2

Styling Masterclass

Get hands-on with styling techniques that turn browsers into buyers. A practical, engaging workshop on the six body shapes and how to dress each one beautifully.

What your team will learn

  • How to recognise the six core body shapes
  • Styling techniques for each shape
  • How to recommend pieces that flatter and feel good
  • How to build trust with personalised styling advice

When your team can guide customers on shape and fit with confidence, it builds trust, lifts sales and makes shopping in your store a real joy.

Who it's for

Made for independent boutiques

Whether you're a solo store owner or training a whole team, these masterclasses are designed for you.

  • Independent fashion boutique owners and managers
  • Shop floor teams who'd love more confidence styling customers
  • Owners who want to buy with more purpose and less guesswork
  • Anyone wanting a better experience for their customers

Questions about the masterclasses

Which masterclass is right for me?

The Colour Masterclass is all about warm and cool tones, customer colour preferences and clothing personality, to support better buying and styling. The Styling Masterclass focuses on body shape, fit and practical styling techniques, so your team can guide customers with confidence. You can take either one, or both together.

What makes these different?

I'm an owner-operator, running my own boutique every day, so everything I share is tried and tested. Because we buy with colour, prints, fabrics and sizes in mind, we only have 20 to 30 pieces left at the end of each season. Imagine what that could do for your business!

How much do they cost?

I wanted these to be affordable for independent boutiques. Every team is different, so give me a call or flick me an email and we'll talk through what suits yours.

Can my whole team come?

Of course! The masterclasses work for a solo owner or a whole team. Get in touch and we'll plan it around you.

How do I book?

Send us an enquiry below or call Debbie on 03 313 1720 and we'll find a date that suits your team.

Get in touch

Let's talk about your team

Tell us a wee bit about your boutique and which masterclass you're interested in, and Debbie will be in touch to chat about dates.

03 313 1720 · [email protected]