Frequently Asked Questions
Do you have questions about ordering online, shipping or returns? Below is a list of answers to our most Frequently Asked Questions (FAQs). If you don’t find the answer you’re looking for here, please contact our helpful team at So You! for assistance. We are very quick at answering questions on our Facebook page, or give us a call on (03) 313 1720 or email us on firstname.lastname@example.org
About So You! Boutique
Absolutely! And we’d love to see you!
If you live in Canterbury or are visiting Christchurch, you’re warmly invited to pop in for our unique So You! shopping experience at Shop 3, Conway Lane, 188 High Street, Rangiora.
Conway Lane has an entrance on High Street & we are tucked down here.
We’re just a short scenic 30-minute drive north of the Christchurch CBD in the Waimakariri District.
Absolutely! We have a very rewarding Loyalty Programme with points that never expire!
For every $1500 you spend, you’ll receive a $100 voucher to treat yourself to something special.
It all adds up to affordable value-for-money style and reward.
Online Ordering & Returns
Shopping online with So You! is safe and easy.
Simply browse our collection, choose your size and add the desired items to your shopping cart. You can add as many items as you like to your cart while continuing to browse. You can review you cart (by clicking the ‘cart icon’ at the top right of your screen) at any time and remove any unwanted items as required before completing your purchase.
When you’re ready to buy, simply click the ‘cart icon’ and then hit the CHECKOUT button that’ll take you to our secure payment screen.
Fill in your payment and shipping details and your item will be on its way to you in no time at all.
We know how exciting it is to receive your order, so the So You! team promise to work super hard to get your order wrapped up & out the door ASAP. We use NZ Couriers for our shipping so expect to get your order in 1-3 business days - it will be in your letterbox before you know it!
Shipping is FREE NZ Wide for any order over $100 - or it's just $5.00 if you spend less than that.
If you don't fall in love with your gorgeous new item for whatever reason, you have a few different options!
- You can bring it in with the tags attached & we can exchange it for you, or we will give you a store credit or we can work with you to find a different piece that works better for you!
- You can send it back to us with the tags attached & receive a store credit, or exchange it for a different item
- You can swap your item for a different size if the sizing isn't quite right
We are here to help you & we want each & every So You! experience to be amazing, so just email us or call us because we are here to help you!
Lately we have been selling lots of our beautiful pieces before they even hit the racks - so we highly recommend putting on some comfy clothes, making a cup of tea & settling in to browse all of the lovely items that are currently winging their way to us.
As soon as they arrive, you can either pop in & pick up or we will send it to you via overnight courier at no charge - plus if you don't fall in love with your gorgeous new item for whatever reason, bring it in with the tags attached or send it to us & we can exchange it for you, or we will give you a store credit, or we can work with you to find a different piece that works better for you!
We are here to help - send us a message on Facebook, give us a call or send us an email if you have any questions.
To make your online shopping experience with us as simple and stress-free as possible, So You! accepts a range of trusted and secure payment methods including credit cards and PayPal.
We also accept payments via After Pay/Laybuy.
So, if you see something that you simply have to have right now, you can shop now and pay later!